All passengers are advised to arrive at the airport up to 3 hours before their flight and take advantage of Emirates’ multiple smart technologies to ensure seamless travel during the busy period.
Passengers are encouraged to download the Emirates app on their mobile phones to get all the flight details at their fingertips. Users can now track their baggage, as well as book and change flights, download a digital boarding pass for most destinations, check what meals will be served onboard, book their chauffeur drive service and even pre-select and plan movies to watch via the ice inflight entertainment- so that no time is wasted in getting the kids comfortable and happy onboard.
All passengers can check in online 48 hours before their flight using the online check-in option on the company’s website. In a few clicks, they can select a seat and preferred meal and take advantage of any last-minute upgrade options. At the airport, it’s easy to drop bags at the dedicated baggage drop desks and download a digital boarding pass.
Those starting their journeys from Ajman can also take advantage of a 24‑hour City Check‑in at Ajman Central Bus Terminal. Passengers can check in up to 4 hours before the flight departs, present health documents, check-in baggage and collect boarding passes, buy a bus ticket for AED 20 and head directly to Emirates Terminal 3, with regular bus departures throughout the day from 4 am to 11.30 pm. Upon arrival at the airport, travellers can simply continue through to their flight.
An excellent and complimentary option – especially for families travelling with children – is to drop luggage the night before travel. Passengers departing from Dubai can check-in early and drop off their bags at the airport 24 hours before departure or 12 hours before departure if flying to the US or Tel Aviv, and then arrive at the airport and proceed directly to immigration.
Making travel swift and smooth, Emirates also offers a home check-in service in Dubai and Sharjah, fulfilled by DUBZ. DUBZ agents complete the check-in process in the customer’s home, hotel or office and take the bags to the flight while customers are free to breeze through the airport later. Book and pay for the service at least 24 hours before the flight, and passengers can proceed to the Airport check-in up to six hours before the flight departs. When a person books First Class, the home check-in service is complimentary.
A quick and easy option once at the airport is the self-check-in kiosks. Travellers can follow the steps on the touchscreen kiosk and complete the check-in process or operate the kiosk without a touch using a mobile phone. It’s possible to view the travel itinerary, choose a preferred seat and add Emirates Skywards numbers, and if you’ve already checked in online, there is also an option to use the baggage drop area to check in bags.
For First and Business Class customers departing Dubai, the Smart Tunnel at Dubai International Airport is a world-first for passport control, whereby passengers simply walk through a tunnel and are cleared by immigration authorities without human intervention or the need for a physical passport stamp. All it takes to register is a quick photo at check-in to capture facial data. Travellers can check in, clear immigration, access the airport lounge in Concourse B, and board flights at selected gates purely by facial recognition or using their boarding pass.
Passengers can also register to use the Smart Gates at Emirates Terminal 3 and speed through Immigration every time they return to Dubai. If a UAE citizen or resident, passengers can use their passport, boarding pass or a valid UAE ID. Smart Gates can also be used by GCC nationals or a visa on arrival visitors with biometric passports.